Return Policies
How to setup Return Policies in Returnflows
🕓 Return Periods & Windows – Set your global return deadlines
🔄 “Returns” Section – Manage return settings per market
🔁 Actions – Choose which return options your customers can use
💰 Fee Structure – Set label prices by action and return iteration
🎯 Discount Matching – Preserve discounts and pricing during exchanges
⚙️ Advanced Settings – Fine-tune your return operations
🔁 Auto-Close – Fully automated return handling
🔁 Return Reasons – Customize your return reasons globally
🚚 Outgoing Shipping – Should you refund the original shipping fee?
🎛 Optimized Refund Button – Choose how refund options are displayed
✉️ Notifications – Choose which return emails are sent and by whom
🚫 Blacklist customers – Control access to returns and complaints