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🎛 Optimized Refund Button – Choose how refund options are displayed

Jeppe Oestergaard Hansen avatar
Written by Jeppe Oestergaard Hansen
Updated over 2 months ago

This setting controls how the “Refund to payment method” option appears in your return portal – allowing you to change the visual layout of the refund action.


🧩 What does it do?

When Optimized Refund Button is enabled, the refund option is displayed as a simple text link, instead of a button.

This is a visual change only – it doesn’t affect how refunds work.


🖼 Visual comparison

When disabled (default):

Refund appears as a full button, just like Gift Card or Exchange – with clear labels such as “Free return label” and any refund cost.

When enabled:

Refund appears as a small clickable text link below the other options.


🎯 Why use this?

  • Draw attention to more valuable actions (e.g., store credit, exchanges)

  • Keep refunds available, but less emphasized

  • Improve conversion to gift cards or exchanges


📌 Good to know

  • This is purely visual – refund logic and pricing remain the same

  • You can toggle this on/off at any time


🙋 Need help?

Not sure which option fits your strategy?
💬 Chat with us – we’ll help you make the right call.

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