The Returnflows integration with Shopify Flow allows you to trigger automations only when a return is completed and closed.
The integration currently supports one event only: return_closed.
✅ How to activate the integration
Go to Settings → Integrations
Find Flows and click Install
Once connected, it will show as Installed
→ No further setup needed – the return_closed event is now live.
🔔 Available trigger
Event | Description |
| Triggered when a return is fully processed and closed |
💡 Use cases
Add a customer tag like
return_completedSend a Slack message to your support team
Trigger follow-up flows or internal processes
Create post-return customer journeys
🎯 Example: Return Closed → Slack Notification
Trigger: Return closed
Action: Send Slack message:
→ “Customer return has been completed”
🎯 Example: Return Closed → Tag customer
Trigger: Return closed
Action: Add customer tag →
return_completed
🙋 Need help?
Want help setting up your first Shopify Flow with Returnflows?
💬 Chat with us – we’ll help you make it work.