In Languages, you can activate, manage and edit every language your return portal supports – and fully control what each version says.
🔗 URL structure
Each language uses a unique slug in the return portal URL:
Danish:
/da/English:
/en/German:
/de/etc.
Example:
https://www.returnflows.com/en/skagen-clothing-dk/
→ The customer will see the portal in English.
You’ll find the exact links in your language list.
📥 Fallback language
If the link has no language slug, the portal defaults to the language set in:
Settings → General → App Standards → Language
🛠 Localize a language
Click “Localize” to access full control over each language.
1. Edit translations
Modify all standard text
Adjust tone, grammar, clarity
2. Customize everything freely
You can rewrite everything – not just translate
Make it casual, fun, formal, or fully on-brand
Your portal, your tone of voice.
⚠️ Special strings – be careful when editing
Some fields contain code snippets that must not be removed, such as:
Click <link>here</link> to get a refund ({price} return label)You can change “here” or rewrite the sentence, but don’t remove <link> or {price} – or the function will break.
🔁 Preview & Reset
Click the three dots (…) next to any language to:
Preview – See how the portal looks in that language
Reset – Restore default translation values
❓ FAQ
What languages are supported?
Currently: English, Danish, German, Dutch, Norwegian, French, Polish and Swedish
Do I have to translate everything?
No – we provide default translations for every language, ready to use or tweak.
Can I add custom languages?
Not yet – but support for more languages is on our roadmap.
🙋 Need help?
Want help with localization, tone of voice, or translations?
💬 Chat with us – we’re happy to assist.